Privacy Policy

Mully Group, Inc. (“Mully,” “we,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mymully.com or use our services.

Information We Collect

Information You Provide

• Account information: Name, email address, username, and password when you create an account.
• Fit profile: Sizing preferences (shirt, glove, waist, inseam, shoe) you enter voluntarily.
• Payment information: Billing address and payment method details, processed securely by Stripe. We never store your full card number.
• Order information: Shipping address, order history, and product preferences.
• Communications: Messages you send through our concierge service, community posts, or customer support.

Information Collected Automatically

• Device data: Browser type, operating system, device identifiers, and IP address.
• Usage data: Pages visited, time spent, click patterns, and referring URLs.
• Cookies: We use essential cookies for authentication and preferences, and analytics cookies to improve our service. You can manage cookie preferences in your browser settings.

How We Use Your Information

• Process orders and manage your membership
• Personalize product recommendations using your fit profile
• Curate and fulfill member boxes
• Send transactional emails (order confirmations, shipping updates)
• Send marketing communications (if you opt in)
• Improve our website, products, and services
• Prevent fraud and maintain security
• Comply with legal obligations

SMS / Text Messages

You can choose to share your mobile phone number with us during onboarding or in your account settings. Providing a phone number is optional and is never required to create an account or make a purchase.

Consent

By providing your phone number and checking the SMS consent box at the point of collection, you expressly agree to receive recurring marketing and informational text messages from Mully Group, Inc., including notifications about product drops, member events, and Reserve updates. Consent is not a condition of any purchase. We will never tie a discount, gift, or other benefit to opting in.

Message Frequency & Cost

Message frequency varies but will not exceed 4 messages per month. Message and data rates may apply, depending on your mobile carrier and plan. Mully Group, Inc. is not responsible for charges from your carrier.

Opt-Out

You can cancel SMS messages at any time by replying STOP to any message we send. After you reply STOP, we will send a single confirmation message and will not send you any additional messages unless you opt back in. For help, reply HELP or contact us at Info@MyMully.com. You may also adjust your messaging preferences in your account settings at any time.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, and most major U.S. carriers.

How We Use Your Number

We use the phone number you provide to send the messages described above and, where applicable, transactional messages such as order or shipping updates. We do not sell, rent, or share your mobile number or SMS opt-in data with any third parties for their marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of the services we provide (e.g., our SMS messaging platform) is permitted; these vendors are contractually prohibited from using the data for any other purpose.

How We Share Your Information

We do not sell your personal information. We share data only with:

• Service providers: Payment processing (Stripe), shipping carriers, email delivery, analytics, and hosting services that help us operate.
• Legal compliance: When required by law, subpoena, or to protect our rights and safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

Data Retention

We retain your account data for as long as your account is active. After account deletion, personal data is removed within 30 days, except where retention is required by law (e.g., financial records retained for 7 years).

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability

To exercise these rights, contact us at Info@MyMully.com.

Security

We implement industry-standard security measures including 256-bit SSL encryption, PCI DSS Level 1 compliance for payments, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.

Contact

Mully Group, Inc.
555 Friendly St., Pontiac, MI 48341
Info@MyMully.com